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PTAC Frequently Asked Questions

Requesting a Patient MT Number

 

When Do I Need an MT number?

An inter-facility transfer is any patient movement between two healthcare facilities.  Each inter-facility patient transfer within the Province of Ontario, must have a medical transfer (MT) authorization number.  The requirement for MT number also includes any transfer between a healthcare facility and a private doctor’s or dentist’s office.

 


How do I obtain an MT number?

Login to the PTAC portal at https://www.hospitaltransfers.com/Transfer/home.aspx, select “Start New Transfer” and follow the steps (see image below). Faxes will no longer be accepted effective November 7, 2018.  If you do not have a PTAC account, refer to the ‘Accounts’ section.  Note that an email address is required to create a new account.